Shipping Policy

SHIPPING POLICY

SWASH Yaksaz Biotech Solutions Pvt. Ltd. strives to ensure timely and reliable delivery of products across India.

SHIPPING COVERAGE

We currently deliver products to serviceable locations across India.

Delivery availability may vary depending on logistics support and courier service coverage.

ORDER PROCESSING

Orders are generally processed within 1–3 business days after successful payment confirmation.

Processing timelines may vary during:

• Peak seasons

• Public holidays

• Inventory audits

• Product launches

• Force majeure events

DELIVERY TIMELINES

Estimated delivery timelines:

• Metro Cities: 3–7 Business Days

• Tier 2 & Tier 3 Cities: 5–10 Business Days

• Remote Areas: 7–15 Business Days

Delivery timelines are estimates only and are not guaranteed.

SHIPPING CHARGES

Shipping charges, if applicable, shall be displayed during checkout.

SWASH reserves the right to revise shipping charges without prior notice.

DELIVERY DELAYS

SWASH shall not be liable for delays caused by:

• Courier partner disruptions

• Weather conditions

• Natural disasters

• Government restrictions

• Transport strikes

• Force majeure events

• Incorrect customer information

DELIVERY CONFIRMATION

Ownership and risk of products transfer to the customer upon successful delivery.

Customers are responsible for ensuring that delivery details provided are accurate and complete.

DAMAGED SHIPMENTS

Any damaged shipment must be reported within 48 hours of delivery.

Customers must provide:

• Order Number

• Product Photographs

• Packaging Photographs

• Description of damage

Failure to notify SWASH within the specified period may result in rejection of the claim.

LOST SHIPMENTS

In the event of a shipment being declared lost by the courier partner, SWASH will investigate the matter and, where appropriate, arrange a replacement or refund at its sole discretion.